Fire Heroes is a firefighting game set in Clayton Tower, a new, nearly complete 30 story sky scraper that houses a shopping mall on its bottom floors. A fire breaks out in the tower as the tower's owners and clients hold a Christmas party. Your goal is to find and rescue victims of the fire.

You play as three characters. Douglass Brantly is a 31-year-old fire fighter with the SA-City fire department. He's fought fires for 15 years and is represented by the key word "Brave." Max Broderick is a 28-year-old agent with the S.A.P.D. police force. He's represented by the keyword "Justice." Finally, there's Scott Winkler, a 27-year-old architect who designed Clayton Tower. Scott is represented by the keyword "Love." Each characters has different abilities. For example, one has a pistol while the other has a full set of fire-fighting equipment, complete with a fire hose.

This adventure will test the decision-making ability of the player to the limit, it’s going to be a tough task to succeed against all odds!